INSURANCE REPAIRS
MAKESAFES / CATASTROPHE PLANS
MAKESAFES / CATASTROPHE PLANS
White Wolf Construction offers 24/7 Makesafe Services to our clients and their customers throughout all of our service regions in Australia, and have the ability to travel interstate in the event of a catastrophe.
- Immediate response 24/7, 365 days of the year
- Established “Catastrophe Team” including Project Manager, Estimators, Team Leader, File Managers and Administrators
- Access to a full range of trades and services
- Domestic and Commercial expertise
- Provide management reporting to Insurers and Loss Adjusters
INSURANCE REPAIRS / LOSS ADJUSTING
INSURANCE REPAIRS / LOSS ADJUSTING
White Wolf Constructions work directly with Insurance Companies and Loss Adjusters as a means of providing the fastest, most reliable and effective solution to clients.
- 24 hour emergency response service
- Access to a full range of trades and services, including but not limited to: Leak Detection, Electrical Reports, Asbestos Reports, Hydraulic Reports and Engineer Reports
- Capable of running a large volume of jobs
- Effective communication with both insureds and insurers during claim to ensure customer satisfaction
- Strict adherence to KPI’s across the entire claims process, with a competitive turnaround time
- Innovative and flexible approach, particularly in delivering solutions which minimise client disruption
- Prompt, trouble free, and transparent project management and completion
WORKING ONLINE FACILITY (WOLF)
WORKING ONLINE FACILITY (WOLF)
The Working Online Facility (WOLF) was designed by White Wolf Constructions to optimise the management of insurance claims. Our custom built job management system enables us to undertake and manage high volumes of jobs without compromising on our ability to customise solutions for each of our clients.
Features include, but are not limited to:
- Web based including mobile access
- Cross platform functionality
- Detailed and customised reporting
- Automated tasks and notifications
- Allows for greater communication between staff and clients
- Fast and efficient
“Since the implementation of the Working Online Facility, the team at White Wolf have embraced the software, and have used it to build stronger relationships with insureds and clients. All staff can see what is happening on a job at any given time, regardless of their involvement. This is invaluable when clients need answers quickly, and has allowed us to be extremely efficient in this regard. Not only has the WOLF enabled us to achieve each of our core requirements… but we have far exceeded our expectations on all fronts. Working closely with staff, we continue to transform the WOLF for the benefits of our insureds and clients.” – Matthew Herbert, WWC Director and WOLF Designer
Driven by key performance indicators set by insurance companies, the WOLF manages not only the jobs themselves, but also ensures that staff can keep track of their turnaround times and budgets, enabling staff to meet and exceed the expectations of both insureds and clients.
White Wolf Constructions has successfully managed thousands of jobs through the platform since its implementation in 2015. We are continuously updating our software in line with the latest technology, making it faster and more efficient to ensure we are providing the best service we possibly can to our clients.
STRATA REPAIRS & MAINTENANCE
STRATA REPAIRS & MAINTENANCE
White Wolf Constructions provide Strata Companies with a high quality service encompassing all aspects of strata maintenance and repairs.
- 24 hour emergency response service
- Access to a full range of trades and services, including but not limited to: Leak Detection, Electrical Reports, Asbestos Reports, Hydraulic Reports and Engineer Reports
- Competitive turnaround time for scopes, quotes and repairs
- Building repairs and property maintenance services
- Dedicated and highly experienced team with large scale capabilities
- High quality repairs with minimal disruption to occupants
- Ability to liaise directly with insurers to facilitate highly efficient claims and repair experience
COMMERCIAL & RESIDENTIAL CONSTRUCTION
COMMERCIAL & RESIDENTIAL CONSTRUCTION
White Wolf Constructions are experienced in construction in the commercial, industrial and residential fields, delivering projects of all sizes to a high standard.
- Master Builders Association award winning builder
- Access to a full range of trades and services
- Dedicated and highly experienced team – from Carpenters to Project Managers
- Effective communication throughout the process to ensure customer satisfaction
- Creation of high end finishes, regardless of whether the budget is designer or modest
- Large scale capabilities including the production of Construction Programmes
- Prompt, trouble free and transparent project management and completion
- Domestic and commercial expertise
- Ability to work closely with Architects and other stakeholders